Request Medical Records
Obtain your medical records with privacy and security.
How do I get a copy of my Medical Records?
After every visit, our office will provide your records to you. We offer multiple HIPAA-compliant options for patients to receive their records. In addition, Advanced Pain Medical Group has partnered with Sharecare to ensure the accurate and timely completion of all medical record requests.
Patients
Requires email + government-issued ID. Only the patient/guardian/authorized rep may sign. A representative must provide an Advance Directive/POA/or Conservatorship.
Third Party Requests
Sharecare Gateway
If you do not already have a Sharecare account, please use this link to create one. Your account will allow you to track requests, download records, and securely pay invoices.
Need To Talk To APMG About Your Medical Records?
You can reach us directly through our main clinic line or our dedicated PI line:
Main Clinic Line: (818) 348-7246
Main Clinic Email: info@apmgca.com
PI Line: (818) 444-8202
PI Email: pi@apmgca.com
Medical Record FAQs
When will my request be ready?
After every visit, our office will provide your records within 72 hours.
Patients can get their medical records from their online portal at any time.
For repeat requests requiring complete medical records, please use the Sharecare site and it will be ready in 5–7 business days from receipt of your electronic request.
How do I check my request status?
How do I pay for my records?
How do I contact Customer Service?
Call 858-244-1811
or use Live Chat <https://hds.sharecare.com/contact-us/>
I found an error in my records, how do I request an amendment?
Please contact our office directly.